Course Length: 6 Hours

Overview:
Stepping into a managerial or supervisory role for the first time can be exciting and overwhelming. This course is designed to provide first-time managers with the foundational skills they need to succeed. From setting expectations and delegating tasks to resolving conflicts, participants will gain practical tools and insights to lead with confidence and build a supportive and productive team environment.

Learning Objectives:

  • Transition smoothly into a managerial or supervisory role.

  • Set clear expectations and ensure accountability within your team.

  • Learn effective delegation techniques to maximize team performance.

  • Resolve conflicts constructively and maintain a harmonious workplace.

  • Build trust and credibility as a new leader.

Who Would Benefit:
This course is ideal for:

  • Newly promoted managers and supervisors.

  • Team leads transitioning into leadership roles.

  • Professionals preparing to take on managerial responsibilities.